Refund & Return Policy

1. 14-Day Return Window

We offer a 14-day return window from the date of package delivery. If you wish to request a return or refund, you must contact us within 14 days of receiving your order.

2. Return Eligibility

• Products must be in their original, unopened packaging with the safety seal intact.
• Products that have been unsealed, opened, or used cannot be accepted for return.
• Items must include the original order confirmation number.

3. How to Request a Return

To request a return, please contact us via email at essentialgiftny@gmail.com with your Order Number.